Xperix Privacy Policy

Xperix Inc. (hereafter referred to as "Xperix" or "Company") adheres to the Personal Information Protection Act and relevant laws to protect the rights and freedoms of individuals. Xperix lawfully processes and securely manages personal information to ensure compliance with the Personal Information Protection Act and the General Data Protection Regulation (GDPR). This Privacy Policy has been created to inform individuals about our procedures and standards for processing personal information and to facilitate the prompt and efficient resolution of any related concerns.

▪️ Purpose of processing personal information, items processed, and retention period
▪️ Methods of collecting personal information
▪️ Processing personal information for children under 14
▪️ Overseas transfer of personal information
▪️ Disposal procedures and methods of personal information
▪️ Security measures
▪️ Installation, operation, and rejection of automatic personal information collection devices
▪️ The rights of data subjects and exercising those rights
▪️ Data protection officer and customer service
▪️ Remedy against infringement on data subjects’ rights and interests
▪️ Notification of changes in the Privacy Policy

Purpose of processing personal information, items processed, and retention period

Category / Service	Service Purpose of processing	Processed personal data	Processing and retention period
Contact us	Sales and technical support, Marketing	[Required] Name, Email, Product category, Company name, Phone number, Country [Optional] Position, Company type	2 years / Until withdrawal of consent
Participation registration for events	Participation registration for events	[Required] Name, Email, Company name [Optional] Position	2 years / Until withdrawal of consent
Participant Information for Events (Offline)	Marketing	[Required] Name, Email, Company name, Country, Phone number, Department, Position	2 years / Until withdrawal of consent
Sales and technical support	Sales and technical support	[Required] Name, Email, Product category, Company name, Phone number, Country [Optional] Position, Company type	1 year

Methods of collecting personal information

Xperix collects the personal information in the following ways
1 Collection of personal information by users on the website after they consent to the gathering of personal data and provide information directly.
2 Collection through data generation tools such as access logs and cookies.
3 Direct submissions by users through offline methods, such as at exhibitions.
4 Collection of information when users make inquiries via email, phone, fax, or other communication methods.

Processing personal information for children under 14

Xperix does not provide services to children under 14.

Overseas transfer of personal information

Xperix entrusts the processing of personal data to external entities in order to provide more convenient and improved services for you. The entrusted entities only manage infrastructure operations but do not have access to your personal data.

▪️ Entrusted entity: HubSpot Asia Pte. Ltd
▪️ Contact: privacy@hubspot.com
▪️ Entrusted task: DM mailing
▪️ Entrusted personal data: Name, Email, Country, Company name, Phone number, Position, Company type, Department
▪️ Location of entrusted entity: Singapore
▪️ Date of entrustment and method: Transmission via network when the user enters personal information on the website, or transmission via network after the user provides personal information offline
▪️ Personal information retention and usage period: Same with the Processing and retention period in this privacy policy

Disposal procedures and methods of personal information

1 When personal data becomes obsolete, such as when the retention period expires or the processing purpose has been achieved, Xperix shall dispose of the personal data promptly.
2 In cases where personal data needs to be retained despite the expiration of the agreed-upon retention period or the achievement of the processing purpose due to other laws, it will be transferred to a separate database (DB) or stored in a different location.
3 The following outlines the procedure and method for the destruction of personal data:

▪️ Disposal Procedure
‍Xperix selects personal information that requires disposal and obtains approval from the Privacy Officer of xperix.com prior to carrying out the disposal.

▪️ Disposal Methods
‍Xperix disposes of personal information recorded and stored in electronic file formats in a way that prevents recovery. Personal information recorded and stored on paper documents is either shredded or incinerated for disposal.

The rights of data subjects and exercising those rights

1 A data subject may exercise the rights to request access, edit, and delete his or her personal information and suspend the processing of such information (hereinafter referred to as “Exercise of a Right.”)

2 The data subject may conduct the Exercise of a Right via written documents, emails, and FAX under Article 41 (1) of the “Enforcement Decree of the Personal Information Protection Act,” and Xperix will immediately take appropriate action.

3 The data subject also may conduct the Exercise of a Right through an agent, such as a legal representative or a delegated person. In such cases, the data subject shall submit a power of attorney in accordance with attached Form 11 under “Public Notice on the Processing Method of Personal Information.”

4 The rights of the data subject may be limited pursuant to Articles 35 (4) and 37 (2) of the Personal Information Protection Act for the requesting suspension of personal information access and processing.

5 If personal information is specified as a subject of collection in other laws and regulations, deletion of such information cannot be requested.

6 Xperix checks whether the person who exercises the rights is himself or a legitimate agent.

Security measures

Xperix takes the following administrative, technical, and physical measures needed to ensure security:

▪️ Administrative measure: Establishment and execution of internal management plan, Operation of dedicated organization, Regular employee training

▪️ Technical measure: Access management to the personal information handling system, installation of access control system, personal information encryption, installation and renewal of security program

▪️ Physical measure: Access control for computer rooms, data archives, etc.

Installation, operation, and rejection of automatic personal information collection devices

1 Xperix uses ‘cookies’ that store and frequently retrieve user information to provide individual services and convenience to users. Cookies are small text files containing information that are downloaded to your PC or mobile device when you visit a website. They are used to recognize your PC or mobile device as you move between pages on a website or when you return to a website you have visited previously. Cookies are commonly used to make Platforms work or to work more efficiently, as well as to provide information to customize the user's experience.

2 How to control or delete cookies
You can manage your cookie preferences through our consent tool or by changing your browser settings to block cookies from this Platform on your computer or mobile device. To do this, follow the instructions provided by your browser. The instructions for managing cookies in your browser can usually located within the "Help", "Tools", or "Settings" facility. For more information about cookies, visit www.allaboutcookies.org.

Data protection officer and customer service

1 Xperix appoints the following Data Protection Officer and Data Protection Division to handle personal information processing and data subjects’ complaints and remedies relating to such processing.

2 For any inquiries, complaints, or damages relief regarding the protection ofpersonal information while using Xperix’s services, the data subjects areencouraged to reach out to the designated Data Protection Officer and therelevant department. Xperix is committed to promptly addressing inquiries andproviding effective solutions.

▪️ Data Protection Officer
‍- Name: Sim Jong-bong
- Contact: +82-1588-8817 / jongbong@xperix.com

▪️ Data Protection Division
‍- Name: Marketing Department
- Contact: +82-1588-8817 / marketing@xperix.com

Remedy against infringement on data subjects’ rights and interests

1 Xperix tries to ensure data subjects’ right to self-determination of personal information and provide consultation and relief for damage caused by personal information infringement. If a report or consultation is needed, please contact the following department.
▪️ Dept.: Marketing Department
▪️ Email: marketing@xperix.com

2 If Xperix is dissatisfied with complaint handling or damage relief results, or if further reporting, consultation, or assistance with personal information violations is needed, please contact the institutions listed below.
▪️ Personal Information Dispute Mediation Committee: +82-1833-6972 (kopico.go.kr)
▪️ Personal Information Infringement Report Center: +82-118 (privacy.kisa.or.kr)
▪️ Prosecution Service: +82-1301 (spo.go.kr)
▪️ Korean National Police Agency: +82-182 (ecrm.police.go.kr)

Notification of changes in the Privacy Policy

This Privacy Policy will take effect on Dec 30, 2024, replacing all prior versions. You can find the previous versions of our Privacy Policy below: